Methodology

A consistent methodology agencies can trust

Our methodology combines testing by disabled assistive technology users with automated scans and expert WCAG 2.2 analysis.

How we deliver audits

A consistent approach ensures manual feedback is captured alongside automated scans and expert analysis.

Tester qualifications

Disabled testers with lived experience using assistive technology daily: screen readers (JAWS, NVDA, VoiceOver), screen magnification (ZoomText, built-in magnifiers), keyboard navigation, voice control, and mobile accessibility features.

Structured testing

We combine manual testing from 8-10 disabled users with automated scans to assess key journeys, devices, and WCAG success criteria.

WCAG mapping

Every finding is mapped to WCAG 2.2 criteria so teams can prioritize remediation effectively.

Report structure

Reports include severity, impact, evidence, and code-ready remediation guidance.

Quality assurance

Each report is reviewed for consistency, clarity, and completeness before delivery.

Our process flow

A structured approach from recruitment to delivery

1

Scope confirmation

Define pages, journeys, and WCAG level

2

Disabled user testing

8-10 testers using real assistive technology

3

Automated scanning

Industry-standard tools for code-level issues

4

Expert analysis

WCAG 2.2 mapping and remediation guidance

5

Report delivery

Clear, actionable PDF within 14 days

Why manual testing matters

Accessibility research consistently shows that automated testing tools can only detect approximately 25-35% of WCAG issues. Studies from organisations including the WebAIM and the UK Government Digital Service emphasise that automated tools cannot evaluate:

  • Whether alternative text meaningfully describes an image
  • If focus order is logical and intuitive for keyboard users
  • Whether error messages are clear and helpful
  • How well screen reader announcements convey page changes
  • If interactive components work with various assistive technologies

This is why we combine automated scanning with manual testing by disabled users who rely on assistive technology daily. They find the barriers that automated tools simply cannot detect.

What you receive

Deliverables are structured to help developers act quickly and stakeholders understand impact.

  • Prioritized findings with severity and impact
  • WCAG success criteria mapping
  • Evidence with screenshots and context
  • Clear remediation guidance
  • Summary suitable for stakeholders

Ready to start?

Review pricing or head to the portal to continue.